F·A·Q
We will process your order within 24 hours of receiving your order. If there are special circumstances, we will notify you by email.
Yes, we do ship to all around the world.
Depending on your destination, orders are usually processed within 2 business days from the date we receive your payment. The delivery time is generally 7-20 days, and the delivery time may vary depending on the region.Please note that due to the epidemic, customs clearance procedures, weather, region, traffic or any other unpredictable circumstances, there may be delays in delivery. If there are special circumstances, you will be notified by email.
Yes, please help us sign for the package. Before signing for the package, make sure that the package is in good condition and then sign for it. If you sign for it, the default product is no problem. If you are away, our team will try to contact you to reschedule the delivery.
Please note that the DHL team will only hold undelivered packages for 7 days.After 7 days, the DHL team may send the undelivered package back to us.Orders will be processed as returned items. In this case, a 20% handling fee and shipping will be deducted from your refund.
After your package ships, we will send you an email with a tracking number.Your order status will also be updated on flightclubpro.com.
If you find a problem with the product, please contact us as soon as possible, we will deal with all problems for you as soon as possible, if you want to return the product, please contact us at  service-flightclubpro@outlook.com first to get a return label, and we will teach you how to fill in Return information!
Your privacy is important to us and we know you care about how your order information is used and shared. For our international customers, please note that cross-border shipments are subject to unpacking and inspection by customs authorities.In addition, we may provide certain order, shipment and product information (such as headings) to our international carriers, who may communicate such information to customs authorities to facilitate customs clearance and comply with local laws without revealing your any information.
flightclubpro@outlook.com, we will reply you within 2 business days.